The machines were tight which is just part of gaming, but with the huge crowd I expected more winnings. The machines at Yaamava and Pechanga are newer and in abundance. My first 3 slots I tried, the slot attendant had to fix the bill collector. It took 35 minutes to get a new card from guest services. All of the machines were down to get a new players card. I received a free offer for a 2 free night stay, so I went for Fathers Day. Morongo has set the bar at the very bottom. Honestly, go ANYWHERE else for a better experience. Go to Yaamava instead where you're treated so much better as a person, as a player and as a customer. Don't let them continue to undervalue their customers. Don't let them treat you the way they've treated me this past year. Don't give these thieves your hard earned money. Do yourself a favor and don't gamble here. It's to the point now where I can't even put in to words my frustration with this awful casino. I've tried to vocalize my concerns to casino hosts, slot supervisors, floor managers, you name it and NOT ONE person seemed to give a darn or even try to help in any way. So, not only do you not earn any privileges, you don't win either, not to mention their staff (and hosts) are usually rude, unknowledgeable and inexperienced.

That's ALL they offer for their highest teired players. You only get comps to their buffet, but if you don't use them in like a day, they expire. I reached their black tier level (most prestigous) and honestly guys, the perks of their 'VIP' players is not much better than someone just signing up. Not only in fairness of slots/machines & wins, but in benefits as well. As a consistent gambler for over 25 years and living in Las Vegas for 10 years, this casino is by FAR the worst of them all. I won over $400 on the free game play.Īs for gaming is concerned, you can't find a more unfair, tight and just ruthless casino than Morongo. We saved money on meals, cabana rental ( is $200, we paid $180) gift shop My recommendation, sign up for the free rewards program. My on complaint, way to many penny slots ( those are a waste of money). The casino area was good to us our first night, a must play, Price is right. Yes, she delivered drinks to us, in the pool. My favorite part was floating in the lazy river with a drink in hand.

Our cabana attendant was AMAZING! Her name was Chris. The Buffett was good, lots of yummy options.Ĭame with plenty of cold water bottles and soda.Īlso a yummy charcuterie board and chips and salsa. Pinks had some delicious pastries and drinks.

Morongo casino spa and resort